Iroverse Privacy Policy
Last updated 12 October 2026 · 中文版本
Iroverse is an AI-driven character companion game. What you say to the character is sent to third-party AI services so that a reply can be generated. This page says what we collect, what it is used for, who receives it, and how you delete it. Section 10 covers this website's launch waitlist.
1. What we collect
| Data | Purpose |
|---|---|
| A device identifier (a random credential created on install) | Remembering your save without an account |
| Your email address, and your Apple account identifier if you sign in with Apple | Signing in, and syncing your save across devices; we never receive your password |
| The text you type in conversation | Generating the character's replies; the things "she remembers" are summarised from it and stored in your save |
| The age range and gender you chose to give when you started (optional; change or clear them any time in Settings) | Letting the character talk to you more like it (they are sent to the AI services with your conversation), and counting who plays, in totals only |
| Game state (relationship progress, settings, items owned) | Running the game |
| In-app purchase records (via Apple and RevenueCat) | Unlocking what you paid for and handling renewals and refunds; we never receive your payment details |
| Website purchase records (via Stripe) | Unlocking what you paid for and handling refunds; we never receive your card details |
| Usage and error logs (request times, response times, error codes) | Keeping the service up, controlling cost, finding faults |
| What you write to us in Contact us, and our replies | Answering you; deleted with your account |
| Whether you chose to receive news and offers (your choice when you sign in; off unless you turn it on) | Only if you chose it, one welcome email sent when you sign in, introducing our web shop. We do not store your email address, only a one-way code of it, so the welcome goes once and an unsubscribe is remembered. Every email carries an unsubscribe link |
We do not collect your contacts, location, photos or microphone.
2. Third-party processors
To run the game we share some data with service providers in the categories below. They process it on our instructions and under their own privacy policies, and where a provider offers the option we do not allow your conversations to be used to train AI models:
- AI service providers: your conversation text, with the character's profile and memory summaries, is sent to third-party AI services to understand your messages and generate her replies.
- Speech-synthesis providers: the lines she speaks are sent to a speech-synthesis service to produce her voice.
- Cloud hosting and database providers: where your save and the waitlist are stored.
- Email delivery: sending sign-in codes, purchase confirmations and the waitlist emails, and telling us a support message has arrived.
- In-app purchases: charged by Apple to your Apple ID; RevenueCat confirms purchases and renewals to us, and we receive what was bought, when, and the subscription's status, never your payment details.
- Website payment processing: purchases on this website are charged by Stripe. Your card number goes to Stripe directly; we never see it or store it. What we receive back is your email address, the subscription's status, whether the payment succeeded, and a record of the purchase that carries no card details.
- Sign-in and platform services: Apple (Sign in with Apple, declared age range).
- Web analytics: on this website, if enabled.
3. AI disclosure
The character is an AI, not a person. The game says so on first launch and reminds you periodically. Nothing she says is professional advice. If you are in crisis or thinking of harming yourself, the game shows a helpline for your region.
4. Age
Iroverse is for people aged 16 and over. We do not knowingly collect data from anyone under 16.
5. Retention and deletion
Your save, including the memories derived from conversation, is kept until you delete it. You can delete everything at once inside the game under Account → Delete account and data; no contact with us is needed. Server logs, which do not contain conversation text, are kept for 90 days.
6. Your rights
You may access, correct and delete your data. Deletion is in the game; for anything else, email the address below and we will answer within 30 days.
7. Transfers
Our server is in Singapore; the third-party services above may process data in other regions, including the United States.
8. Changes
When this policy changes, the date on this page changes; material changes are announced in the game.
9. Contact
10. The launch waitlist (this website)
If you join the launch waitlist or the Founding list on iroverse.app, we process the following:
| Data | Purpose |
|---|---|
| Your email address | Sending the confirmation email, launch updates, early access and the Founding offer |
| The platform you chose (iPhone, Android or either) and your preferred language | Deciding whom to tell first, and in which language to write |
| Where your first visit to this site came from: UTM parameters, a creator id, the first page you landed on, and the referring site's host name (the host only, never the full address) | Understanding which promotion brought players |
| Your referral code, the code of whoever referred you (if anyone), and how many friends confirmed through your link | Priority beta access (invite one friend) |
| Confirmation status, the order in which you confirmed, and your Founding Player number (if any) | Allocating Founding spots in order of confirmation |
- Storage and sending: the data is stored in our cloud database; email is sent through an email-delivery service.
- Kept apart from the game: waitlist data is not linked to a game account or save.
- Site analytics: if web analytics is enabled on this site, it records page views and events in the signup flow (such as starting the form, submitting it, confirming, sharing an invite link) together with the source parameters above. We never send your email address or your status link to the analytics service. It sets cookies in your browser.
- Browser storage: this site keeps where your first visit came from in your browser's local storage, and holds your status-link token in session storage for the current tab so the status page survives a refresh. Neither leaves your browser unless you submit the form.
- Unsubscribing: once you have confirmed your address, every email we send carries an unsubscribe link.
- Deletion: on your status page (opened from any of our emails), "Delete my waitlist data" permanently deletes all of the above; you can also write to support@iroverse.app. A Founding Player number already issued is never passed to anyone else.
- Retention: the data is kept until you delete it.